Skip to main content
Penn State Harrisburg
Report a Concern Visit Apply Give
  • Academics
    • Undergraduate Degrees
    • Graduate Programs
  • Admissions and Financial Aid
    • Office of Admissions
    • Tuition and Financial Aid
  • Research
  • Information For
    • Future Students
    • Parents & Families
    • Alumni & Supporters
    • Current Students
    • Faculty & Staff
    • Workforce Professionals
Full site navigation menu

This dialog contains the full navigation menu for this site.

Penn State Harrisburg
Enter the terms you wish to search for.
Search type:
Report a Concern Visit Apply Give
  • This is Penn State
    • Vision, Mission and Values
    • Diversity and Inclusion
    • Academic and Administrative Leadership
    • Chancellor's Office
    • Board of Advisers
  • Academics
    • Academic Calendar
    • Undergraduate Degrees
    • Graduate Degrees
    • Accelerated Degree Programs
    • Fast-Track Degree Programs
    • Minors and Undergraduate Certificates
    • Graduate or Postbaccalaureate Certificates
    • Education Certifications and Endorsements
  • Admissions
  • Tuition & Financial Aid
  • Research
  • Athletics
  • Student Life

Find Information For:

  • Future Students
  • Parents & Families
  • Alumni & Supporters
  • Current Students
  • Faculty & Staff
  • Workforce Professionals

Helpful Links

  • Contact Us
  • Give Today
  • Directory
  • Campus Map
  • Events Calendar

Connect With Us

  • facebook
  • linkedin
  • flickr
  • youtube
  • instagram
  1. Home
  2. Information Technology Services

Get Support

Online Support ITS Service Request
Event and Classroom Audio Visual Requests Request Software for Classroom or Office
Harrisburg Device Request

Harrisburg ITS Service Desk

We are here when you need us—with answers, training, tools, and other helpful resources. Connect with our ITS team in person, by phone, or online and access a variety of IT training opportunities and programs to help you fulfill your academic and professional goals.

Harrisburg ITS Support
Hours and Locations

  • Chat: Online Support
  • Phone: +1-717-948-6188
  • Locations:
    • E302, Olmsted Building
    • Lower Level, Olmsted Building
    • Room 102, Library
  • Hours of Operation
    • Mon - Thur: 8am - 7pm
    • Fri/Sat/Sun: Closed

After Hours
24-7 Support

  • Chat: Start Online Chat with IT Service Desk.
    Live chat is available 24-7, except during campus closures and holidays, for authenticated students, faculty, and staff.
  • Phone: +1-814-865-HELP (4357)

See additional Service Desk Locations around the Commonwealth.

Information & Training

Connect to Tech
As you transition to life at Penn State, it’s important to understand the technology resources available to you as a student. This guide introduces you to some of the University’s most important Information Technology (IT) resources, ranging from how to access free software downloads to connecting to wireless.

IT Learning and Development 
IT Learning and Development (ITLD) provides free, online, live, and self-paced training resources for Penn State students, faculty, and staff members.

Linkedln Learning at Penn State 
Sharpen your business, technology and creative skills on your schedule with expert-led instruction from any device, anywhere. 

Self Help - Knowledge Base

Search the Knowledge Base: The IT Public Knowledge Base consists of how-tos, step-by-step instructions, general information, and frequently asked questions about many technology services.

Most common asked "How to" question

  • Access Account
  • Connect to Wifi
  • Multifactor Authentication (MFA)
  • Mobile ID

Information Technology Services

  • Get Support
    • ITS Service Request
  • Student Resources
  • Resources for Faculty/Staff/Researchers
    • Offboarding: Leaving the University

See Also

  • Keep Teaching
  • Flexible Work Arrangements
  • Staff Directory
Pennsylvania map showing Penn State campuses with Penn State Harrisburg highlighted

Penn State Harrisburg

A comprehensive college in southcentral Pennsylvania offering more than 70 undergraduate and graduate programs.
  • facebook
  • linkedin
  • flickr
  • youtube
  • instagram
Visit Apply Give
  • This is Penn State
    • Vision, Mission and Values
    • Diversity and Inclusion
    • Academic and Administrative Leadership
    • Chancellor's Office
    • Board of Advisors
  • Academics
    • Undergraduate Degrees
    • Graduate Degrees
    • Academic Calendar
  • Admission
    • Office of Admissions
    • Housing Options
    • Veterans Services
  • Tuition & Financial Aid
    • Office of Student Aid
    • Bursar's Office
  • Research
    • Office of Research and Outreach
    • Harrisburg LaunchBox
  • Student Life
    • Office of Student Engagement
    • Division of Student Affairs
    • Student Initiated Fee
  • Community Safety & Health
    • University Police and Public Safety
    • PSUAlert
    • Weather Policy
Penn State University
777 West Harrisburg Pike, Middletown, PA 17057 717-948-6000

Footer Legal Menu

  • Privacy
  • Non-discrimination
  • Accessibility
  • Copyright
  • Directory
  • The Pennsylvania State University © 2025
  • We Are Penn State