- Submit a ServiceNow Request
- Phone Support: 717-948-6188
- Live Chat Support
- IT Help Portal
- Technology and Support Video (Tech Thursday)
Extended Harrisburg Chat Support Hours
Mon-Thurs: 8:00am - 7:00pm
Fri: 8:00am - 5:00pm
The IT Help Portal is central hub where users can view a catalog of Penn State IT services, request services, report issues, and submit tickets to get help and is available at service.psu.edu
Our goal for Penn State Harrisburg’s Information Technology Services (ITS) is to provide customer-focused technology solutions that enable the university community to pursue excellence in teaching, research, and service
Important resources and instructions are available on our ITS Resources and Links section, located on the left side of the page
If you have a question or are experiencing a problem with your device or with the technology in a classroom
Other Service Request Forms
Note that many common resources and instructions are available in our IT Resources and Links section, including the room catalog, how to set up a new account or get assistance with a password. We also welcome feedback on your teaching experiences with our technology-enabled rooms.
Students - Please contact or visit the Student ITS Service Desk when you have computer issues.
Be sure to review our Student ITS Service Desk for more information on IT services available to assist you.