ITS Service Request

Use the AV request for Classroom and Event Spaces form to request specific AV equipment and certain spaces, for teaching or events.
Submit the Video Conferencing Request form to reserve a videoconferencing room.
Use the Software Installation Request form for any installations: in a classroom, lab, and/or office computer.

Once submitted, your Service Request will be entered into our tracking system and we will respond to it as quickly as we are able. You should receive an email confirming your submission; check your spam or junkmail folder if you do not.

User Information

Complete the following with information regarding the person who requires the service (not necessarily the submitter of this form).

User ID * (e.g. abc123)

Full Name *

Affiliation *

Department *

Phone Number *

E-mail address *

Additional E-mail

Complete this field to have a copy of any service request communications sent to this additional address.

Location of Issue

Building *

Room Number *

Requested Service

Issue Type *

Select the best option relating to the problem you are experiencing:

Alternate email required *

Since your PSU email is not working correctly, please provide an alternate email address (e.g. Gmail)

Other - description *

Please briefly describe your general type of issue

Description of issue *

To help us resolve the problem(s) you are experiencing, please provide specific details

Attach a Document

Files must be less than 5 MB.
Allowed file types: gif jpg jpeg png pdf doc docx.

ITS Service Request

Penn State Harrisburg