ITS Service Request

Use the AV request for Classroom and Event Spaces form to request specific AV equipment and certain spaces, for teaching or events.
Submit the Video Conferencing Request form to reserve a videoconferencing room.
Use the Software Installation Request form for any installations: in a classroom, lab, and/or office computer.

Once submitted, your Service Request will be entered into our tracking system and we will respond to it as quickly as we are able. You should receive an email confirming your submission; check your spam or junkmail folder if you do not.

User Information

User ID

(e.g.: abc123)

Full Name

Affiliation

Department

Phone Number

E-mail address

Additional E-mail

Complete this field to have a copy of any service request communications sent to this additional address.

Complete the following with information regarding the person who requires the service (not necessarily the submitter of this form).

Location of Issue

Building

Room Number

Requested Service

Issue Type

Select the best option relating to the problem you are experiencing:

Accounts

PSU email

Classroom technology

Desktop or laptop computer

Printing

Software

Office phone

Other

Alternate email required

Since your PSU email is not working correctly, please provide an alternate email address (e.g. Gmail)

Other - description

Please briefly describe your general type of issue

Description of issue

To help us resolve the problem(s) you are experiencing, please provide specific details

Attach a Document

Upload requirements