We are here when you need us—with answers, training, tools, and other helpful resources. Connect with our ITS team in person, by phone, or online and access a variety of IT training opportunities and programs to help you fulfill your academic and professional goals.
Most common asked "How to" question
ITS Service Desk
The ITS Service Desk provides troubleshooting and help with such services as Penn State Access Accounts, 2FA, Canvas, and more to Penn State students, faculty, and staff members.
Hours and Locations
- Phone: +1-717-948-6188
- Locations:
- E302, Olmsted Building
- Lower Level, Olmsted Building
- Room 102, Library
- Hours of Operation
- Mon-Fri: 8:00am - 5:00pm
Sat/Sun: Closed
- Mon-Fri: 8:00am - 5:00pm
24-7 Support Available
- Chat: Start Online Chat with IT Service Desk.
Live chat is available 24-7, except during campus closures and holidays, for authenticated students, faculty, and staff. - Phone: +1-814-865-HELP (4357)
See additional Service Desk Locations around the Commonwealth.
Information & Training
Connect to Tech
As you transition to life at Penn State, it’s important to understand the technology resources available to you as a student. This guide introduces you to some of the University’s most important Information Technology (IT) resources, ranging from how to access free software downloads to connecting to wireless.
IT Learning and Development
IT Learning and Development (ITLD) provides free, online, live, and self-paced training resources for Penn State students, faculty, and staff members.
Linkendln Learning at Penn State
Sharpen your business, technology and creative skills on your schedule with expert-led instruction from any device, anywhere.
Self Help - Knowledge Base
Search the Knowledge Base: The IT Public Knowledge Base consists of how-tos, step-by-step instructions, general information, and frequently asked questions about many technology services.