Harrisburg ITS Service Desk
We are here when you need us—with answers, training, tools, and other helpful resources. Connect with our ITS team in person, by phone, or online and access a variety of IT training opportunities and programs to help you fulfill your academic and professional goals.
Harrisburg ITS Support
Hours and Locations
- Chat: Online Support
- Phone: +1-717-948-6188
- Locations:
- E302, Olmsted Building
- Lower Level, Olmsted Building
- Room 102, Library
- Hours of Operation
- Mon-Thurs: 7:30am - 9:30pm
Fri: 7:30am - 6:00pm
Sat: 8:30am - 12:00pm
Sun: 5:00pm - 8:30pm
- Mon-Thurs: 7:30am - 9:30pm
After Hours
24-7 Support
- Chat: Start Online Chat with IT Service Desk.
Live chat is available 24-7, except during campus closures and holidays, for authenticated students, faculty, and staff. - Phone: +1-814-865-HELP (4357)
See additional Service Desk Locations around the Commonwealth.
Information & Training
Connect to Tech
As you transition to life at Penn State, it’s important to understand the technology resources available to you as a student. This guide introduces you to some of the University’s most important Information Technology (IT) resources, ranging from how to access free software downloads to connecting to wireless.
IT Learning and Development
IT Learning and Development (ITLD) provides free, online, live, and self-paced training resources for Penn State students, faculty, and staff members.
Linkedln Learning at Penn State
Sharpen your business, technology and creative skills on your schedule with expert-led instruction from any device, anywhere.
Self Help - Knowledge Base
Search the Knowledge Base: The IT Public Knowledge Base consists of how-tos, step-by-step instructions, general information, and frequently asked questions about many technology services.