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  1. Home
  2. Continuing Education
  3. Professional Growth

Business Management Essentials

The Business Management Essentials Series is a training series designed to help you become a more effective and efficient leader. The classes are designed for first level supervisors, managers new to supervising others, individual contributors likely to move into supervision, or experienced managers who would like a refresher. The updated content in the modules of this series includes topics that reflect current challenges faced by today’s managers in the workplace.

Topics included in the Business Management Essentials

Supervisory Roles and Responsibilities

  • Meeting Supervisory Responsibilities
  • Communicating Effectively
  • Building Work Relationships
  • Leading Others

Managing Employee Performance

  • Setting the Stage for Excellent Performance
  • Clarifying Expectations and Observing Performance
  • Coaching and Providing Feedback
  • Dealing with Challenging Performance Situations

Solving Problems and Managing Priorities

  • Managing Time and Priorities
  • Solving Problems
  • Resolving Conflicts
  • Supervising Projects

Managing Key Resources and Processes

  • Interviewing and Selecting Employees
  • Developing Employee Skills
  • Developing a Team
  • Building a Positive Work Climate

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Continuing Education

  • Professional Growth
    • Exploring Artificial Intelligence
    • Project Management Opportunities
    • Business Management Essentials
    • Conversational Spanish
    • Conversational Spanish Level 2
    • Conversational Medical Spanish
    • Mindfulness in Business
    • How can we help?
  • Certification and Licensing Exam Review Programs
    • PMP® Exam Preparation
    • SHRM Essentials of Human Resources
  • Continuing Education Credit Programs
    • Conversational Medical Spanish
    • Career and Technical Educator Courses
    • Courses for Nursing Students
    • Infant Toddler Certificate for Childcare Workers
Pennsylvania map showing Penn State campuses with Penn State Harrisburg highlighted

Penn State Harrisburg

A comprehensive college in southcentral Pennsylvania offering more than 70 undergraduate and graduate programs.
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777 West Harrisburg Pike, Middletown, PA 17057 717-948-6000

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