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Student workers at the ITS Service desk look at someone's laptop.

Student workers solve tech problems while building their resumes

Students working the ITS Service Desk at Penn State Harrisburg help campus community members with a wide array of technology issues — from downloading software to deploying, building, and testing classroom and lab computers, and even occasionally trying to rescue someone’s device from an accidental spill. As they troubleshoot, they’re gaining valuable career experience that is giving them an advantage when it comes time to look for jobs.