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Weston Kensinger

Weston Kensinger is associate teaching professor of biobehavioral health and director of the Douglas W. Pollock Center for Addiction Outreach and Research at Penn State Harrisburg.

Two students look at a computer screen while working on the ITS Service Desk.

Student service desk workers

The ITS Service Desk at Penn State Harrisburg typically employs 18 to 20 students per academic year. The students say they're gaining valuable hands-on experience and skills that are applicable for future jobs.

Student workers at the ITS Service desk look at someone's laptop.

Student Service Desk workers

Students working the ITS Service Desk at Penn State Harrisburg help campus community members with a wide array of technology issues. They staff the desk on the lower floor of the Olmsted Building and help students, faculty and staff who come in with technology problems, in addition to managing technology issues around campus.

Student workers at the ITS Service desk look at someone's laptop.

Student workers solve tech problems while building their resumes

Students working the ITS Service Desk at Penn State Harrisburg help campus community members with a wide array of technology issues — from downloading software to deploying, building, and testing classroom and lab computers, and even occasionally trying to rescue someone’s device from an accidental spill. As they troubleshoot, they’re gaining valuable career experience that is giving them an advantage when it comes time to look for jobs.