Jagger Gilleland worked on the ITS Service Desk about a year before he was promoted to student manager, a role that involves more delegating, keeping student workers on task, and ensuring jobs are completed
The ITS Service Desk at Penn State Harrisburg typically employs 18 to 20 students per academic year. The students say they're gaining valuable hands-on experience and skills that are applicable for future jobs.
Students working the ITS Service Desk at Penn State Harrisburg help campus community members with a wide array of technology issues. They staff the desk on the lower floor of the Olmsted Building and help students, faculty and staff who come in with technology problems, in addition to managing technology issues around campus.
Students working the ITS Service Desk at Penn State Harrisburg help campus community members with a wide array of technology issues — from downloading software to deploying, building, and testing classroom and lab computers, and even occasionally trying to rescue someone’s device from an accidental spill. As they troubleshoot, they’re gaining valuable career experience that is giving them an advantage when it comes time to look for jobs.
In a continuation of its longtime partnership with Penn State, Barnes & Noble College, a Barnes & Noble Education company, which operates the Penn State Bookstore, has awarded a 2022-23 round of grants to support a range of programs and initiatives across the University.
Four Penn State Harrisburg professors have been awarded grants for projects related to news literacy as part of a pilot program through Penn State’s Bellisario College of Communications.
