Jo A. Tyler, Ed.D.

Associate Professor of Training and Development, School of Behavioral Sciences and Education
Office Phone: +1 717 948 6387
Office Location: Olmsted Building, W314
Mailing Address:

Bottom Fields


Prior to joining Penn State Harrisburg, Jo held progressive roles as an organization development practitioner for several manufacturing firms in the Fortune 500 including Armstrong World Industries, Pratt & Whitney, Otis Elevator, and Hewlett-Packard. Her most recent role as a “corporate insider” was vice president of Organization and Management Development for Armstrong World Industries in which she was responsible for balancing the need to sustain critical cultural elements with the need for system-wide shifts both the overall culture and strategy. Within this context, her worldwide responsibilities and areas of innovation included strategy training and development, performance/career management and succession planning, process improvement, including GE-based approaches to process improvement such as Work Out and Six Sigma, organizational redesign, and employee satisfaction measurement.

Jo has travelled extensively for business throughout Europe and the Far East. Her international activities have included a three-year expatriate assignment as the manager of Training and Development for the UK and Ireland with Otis Plc in London, the honor of being a loaned executive for four years to Otis South Africa to deliver development workshops to NGO leadership and volunteers in a number of townships, and three years as the general manager for China Training with Pratt & Whitney. She has a deep appreciation for diversity and multicultural inclusion in organizations and in the classroom, and delights in the opportunities it offers. Jo is also a storyteller. In her keynotes, workshops, and customized performances, Jo draws deeply on her own diversity of experience, focusing on the details that make the personal universal, and possibilities inherent in taking risks.

In addition to her teaching, research, and program responsibilities at Penn State Harrisburg, Jo provides organizational and management consulting services to both for-profit and non-profit organizations of all shapes and sizes. She has expertise in learning and change strategies, executive coaching, workshop design and delivery, and group process facilitation for innovation, transcending conflict, and problem solving. She is particularly interested in the influence and interplay of stories, storytelling and organizational narratives, and has published articles and book chapters on storytelling and other topics related to organizational development. Jo has also taught as an adjunct at the graduate level for Columbia University Teachers College, and undergraduate writing courses at the Pennsylvania College of Art and Design.

Research Interests
Storytelling in Organizations
The Role of Visual Art in Organizations
Organization Development, Learning, and Change
Transformative Learning
Expansive and Reflective Teaching and Facilitation