Services and Policies
- 1. Scheduling an Appointment
- 2. Costs and Billing
- 3. Policy for Verification of Illness
- 4. Health Insurance
- 5. Release of Medical Records
- 6. Health Immunization Requirements
- 7. Quality Assurance
- 8. Health Information Resources
- 9. Support Services
Scheduling an Appointment
Appointments with the nurse or clinician can be scheduled by calling (717) 948-6015. The last daily appointment is at 4:30pm.
If you are unable to make your scheduled appointment, please call the office to cancel or to reschedule. This will afford another student the opportunity to be scheduled in your place.
Appointments that are not cancelled or rescheduled will be subject to a "no-show" fee.
Costs and Billing
Nominal fees will be charged for clinician visits, medications and supplies (if ordered) at the time of your visit. All fees will be posted to the student account and can be paid online through LionPath [Requires WebAccess login] or at the bursar’s office.
Policy for Verification of Illness
Penn State Harrisburg Student Health Services does not provide verification of illness notes for minor or routine illnesses or injuries. Student Health Services may provide verification of illness for significant prolonged illnesses or injuries resulting in absence from classes.
A routine illness would be a minor illness or injury, such as colds, and flu-like or self-limited gastrointestinal illnesses.
For routine illness-related absences, students should correspond directly with the faculty as soon as possible regarding their situation, ideally before they miss a class, exam, or other evaluative activity.
Significant, Prolonged Illness
A significant, prolonged illness is a serious illness or injury lasting at least a week. Medical documentation is required, either from Student Health Services clinicians or outside clinicians. Due to patient confidentiality, Student Health Services cannot release any information without the student’s consent.
Penn State Harrisburg’s Student Health Services policy is consistent with the Faculty Senate Policy 42-27: Class Attendance. The rationale for this policy notes that “the process of determining the legitimacy of the reasons for absences is frequently cumbersome and leads to negative situations that inhibit the quality of learning and teaching for both the students and faculty.” The goal of the policy is to reduce negative situations for students, faculty and health care providers.
Penn State offers students, spouses and dependents the opportunity to purchase health insurance. Be aware that the plan is NOT full-coverage insurance. There are specific limits to the policy regarding how you receive benefits and the amount of reimbursement. It is the responsibility of each insured to understand the policy.
Penn State requires international students, their spouses and dependents, graduate assistants and fellows to demonstrate that they have health insurance.
Online at www.aetnastudenthealth.com or call the Student Insurance Office at (814) 865-7467
Release of Medical Records
Penn State Harrisburg Student Health Services assures that all health care providers adhere to ethical principles and codes of professional practice including patient confidentiality, privacy, dignity, and informed consent.
All medical records are held in the same strict confidence as in other health care settings. Although this high degree of confidentiality is often a concern to parents seeking information, medical information is released only with the student's written consent, or by a court-ordered subpoena.
Health Immunization Requirements
Immunizations offer safe and effective protection from vaccine-preventable diseases. The United States is experiencing re-emergence of these diseases, in part due to factors such as non-immunized and under-immunized persons and global travel.University Health Services of the Pennsylvania State University strongly supports the use of vaccines to protect the health of our individual students and our campus community.
For additional immunization information and submission requirements, go to:
Should you have any questions about completing the online form, please call Immunizations & Medical Records at (814) 863-1975.
How was your visit?
A suggestion box is available in the self-care area of the waiting room. After utilizing one of our services, please take a few moments to give us your comments/suggestions. If you wish to be contacted by Penn State Harrisburg staff to discuss your comments, you may indicate this on the form. The information you provide will be used by Penn State Harrisburg student health services administration to evaluate and improve health services. All information is confidential.
Health Information Resources
Information on a variety of topics related to health and wellness is available. Workshops and wellness programs are conducted by the Health Educator on an individual basis to students or student groups as requested. Please call 717-948-6092 for information.
PSU equity site for Campus Lesbian, Gay, Bisexual, Transgender students
Safety and Police Services
24 hour coverage
(717) 979-7976 (cell)
Please call Safety and Police Services for assistance when Student Health Services is closed.